Parking available on North East Corner of King and Dufferin, behind Burger King.
Front entrance closed due to construction, the new entrance is around the corner by the crosswalk.

Toronto, Ontario, Canada

juju@twotailsto.com

Tel: 437-244-6384

Texts only

Hours

Friday: 10am - 8pm

​Saturday: 10am - 8pm

Sunday: Special Requests

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FAQ

1.

Question about matted dogs?

Answer about matted dogs

2.

Question about matted dogs?

Answer about matted dogs

3.

Question about matted dogs?

Answer about matted dogs

6.

5.

4.

Question about matted dogs?

Answer about matted dogs

Question about matted dogs?

Answer about matted dogs

Dog FAQ

1.

How long does it take to groom a dog?

Each appointment will take approximately 2 hours.

2.

How much does grooming cost?

Grooming costs will depend on the size of your dog and type of coat your dog has. Prices will be discussed during drop off. If you would like a quote for your dog feel free to send us an email with a photo of your dog and the haircut you desire. 

3.

Do I need to bring anything if my dog is getting groomed?​

You can bring any special shampoo or treats that you feel your dog will need to make them feel more comfortable.

4.

5.

Does my dog need to be spayed or neutered to attend grooming?​

No.

Can I bring my dog in for a haircut without a bath?

Unfortunately no, it is easier to do a proper groom of a freshly washed dog.

6.

If I can't pick up my dog when the groom is finished, can I leave them there? Is there a fee?

It's always better to pick up your dog as soon as they are finished. However, if you cannot do so and it is in a reasonable timeframe we can accommodate you depending on the day, this will be free of charge. 

7.

How often should I get my dog groomed?

We recommend you groom your dog every 4-6 weeks to keep their coat healthy.

8.

9.

When should my puppy have its first groom?

The sooner the better! Getting your puppy used to the grooming process will help them feel less stressed and more comfortable as time goes by.

Do you offer to do pick up and drop offs?

Not at this time.

10.

Do you groom dogs over 40 pounds?

I do make exceptions occasionally, contact us to find out.

11.

My dog is matted but I don't want them shaved, can you de-matt my dog?

Depending on the severity of the matting de-matting might not be the best option for your dog. We always make sure that the dog is safe and comfortable during their groom and excessive de-matting causes a lot of stress for your dog and sometimes pain.

12.

My dog was just shaved, is there anything I should be on the lookout for?

Shaving your dog does put them at a certain level of risk, dogs may act differently afterward, they may be itchy and scratch themselves raw and they may lick themselves more than usual. Keeping an eye on your dog for the next few days would be best to prevent any possible issues.

13.

Can owners stay during the groom?

Owners staying for the groom can be arranged as long as it is discussed and approved beforehand.  

14.

What forms of payment do you accept?

We accept cash, debit, credit & e-transfers.  

15.

Can I drop my dog off early?

We would prefer you to drop off your dog on time because this is a one on one setting it allows for a less stressful environment if there are no other distractions around. That being said early drop off can be accommodated on a case by case basis.